<p>This study addresses the characteristics of the emotional, individual and family environment experiences when the surrogate mother is separated from the child when the child (NNA) is reintegrated to his or her home, in order to make known the research process developed and methodologically based on the qualitative approach. For this purpose, three surrogate mothers participated in the study and a semi-structured interview was used as an instrument to collect information. It was found, in the narratives of the surrogate mothers, the passion and vocation for their work, the charisma and love towards the children, also, it was evidenced that in their role as surrogate mothers, the creation of an affective bond between the surrogate mothers and the children is not allowed, The surrogate mothers indicated that it is impossible not to do so due to the time and experiences lived while they are at home, and in view of this, there is evidence of gaps in the psychosocial support that surrogate mothers should have in each space of withdrawal, reintegration and mourning experienced by the surrogate mothers upon arrival, departure and difficult moments in the care of the children.</p>